Terms & Conditions

1. Price List

The price list may change and will be communicated by email to info@mindthetrash.trade.

The prices for sale to the public cannot be lower than the values ​​indicated in the table.

For orders over 2000 Euros, the sales values can be renegotiated. In this case, please send an email in advance to info@mindthetrash.trade.

2. Orders and shipping

All orders must be placed through the website https://beeswaxwraps.mindthetrash.com

The minimum total order value is 50 Euros.

Free shipping for orders over 500 Euros.

Shipping times for products may vary. Orders are usually shipped within 2-4 business days.

Shipping costs will be charged depending on weight and destination.

For orders delivered in the Lisbon, Portugal area, we will deliver by Bike – CO2 Neutral, in partnership with Yoob.

3. Damages & Returns

Product returns will not be accepted once opened or damaged by the buyer.

If unsorted items are shipped, Mind The Trash will cover return costs for replacement. For other cases, the situation should be exposed to Mind The Trash Consulting Lda by email to info@mindthetrash.trade.

Damage to the order caused during transport must be reported within 24 hours of receipt of the order to info@mindthetrash.trade, with attached photo.

If you have any complaints, you must do so within 3 days after receiving your order. Claims made after this period will not be accepted.

Mind The Trash is not responsible for products not sold in store and therefore cannot be returned.

4. Payment Terms

Payments must be made to:

Mind The Trash Consulting Ltd

IBAN: PT50 0033 0000 45553201111 05

The proof must be sent by email to info@mindthetrash.trade.

Orders must be settled before shipment. With the continuation of a good collaboration, 30 days may be allocated for payment. If this deadline is not respected, with significant delays in payment, Mind The Trash will remove the specific partner’s right to 30 days, and all orders will have to be settled before shipment.

5. Other conditions

If there are previous unpaid invoices, Mind The Trash will not provide a new order until the amount is paid.

It is not allowed to sell the products on online sales platforms such as: Amazon, Ebay or Etsy, being only allowed to sell on the official website of the company that purchases the products.

Any complaint regarding the order has a period of 8 days after receipt of the order.

6. Pickup at Headquarters

When choosing the option “Local Pickup”, you will receive a message or e-mail to schedule the time and day. Pick-up time at Headquarters is Monday to Friday, from 9:00 am to 4:00 pm and after prior appointment as mentioned above. This option is only valid for those who can travel to our Head Office, in Cais do Sodré, in Lisbon.

Doubts? Contact us at info@mindthetrash.trade

Get up at Headquarters:

Rua de São Paulo, 1200-430 Lisbon

More address information, such as the door and floor number, will be disclosed in the order confirmation and pick-up scheduling email.

7. Confidentiality

Information accessed through this platform such as price list, terms and conditions, is confidential and may not be disclosed to third parties.